SSC Remote Support

SSC Remote Support is a remote desktop solution developed by LogMeIn, Inc. It enables users to access and control remote computers from anywhere, providing support and troubleshooting capabilities.

SSC Remote Support works by installing a client application on the user's computer and a host application on the computer that needs to be accessed remotely. The client and host establish a secure connection, allowing the user to control the host computer as if they were physically present.

The key features of SSC Remote Support include file transfer, remote printing, multi-monitor support, session recording, chat functionality, and comprehensive security measures to protect the remote connection.

Yes, SSC Remote Support prioritizes security. It uses encryption technologies to protect data transmission between the client and host computers. Additionally, it offers authentication mechanisms and allows users to grant temporary access for support sessions to ensure security.

Yes, SSC Remote Supports allows setting up unattended access to remote computers. This feature enables IT professionals to connect remotely without requiring anyone on the other end to grant access manually.

SSC Remote Support is compatible with both Windows and macOS operating systems.

No, SSC Remote Support allows only one user to access a remote computer at a time. This ensures exclusive control and prevents conflicts during support sessions.

Yes, LogMeIn provides a mobile application called 'LogMeIn' that allows users to connect to remote computers using their smartphones or tablets.

Yes, SSC Remote Support is a paid software solution. It offers different pricing plans based on the number of users and remote computers required.

Yes, LogMeIn offers technical support for SSC Remote Support. Users can access documentation, knowledge bases, and contact the support team through various channels.